Frequently Asked Questions

Looking for a Marie Madeleine Discount Code?

The best way to receive a Marie Madeleine welcome offer is to join our email list. When you subscribe, we’ll send you 10% off your first order.

Just enter your email in the subscribe window at the bottom of our homepage, and your discount code will be delivered straight to your inbox.

If you don’t receive your code, please reach out to us at hello@shopmariemadeleine.com and we’ll be happy to help.

Do you ship internationally?

• No — currently, we only ship within the United States.
• We do not offer shipping to international destinations at this time.
  
  

Do you offer Local Pick Up?

Yes, at checkout we offer local pick up in Baton Rouge, LA at The Modern Munchkin Co. toy store on Government Street. 

How long does shipping take?

We ship all orders via UPS. UPS Ground delivery typically takes 2–3 business days. If you are located close to Baton Rouge, Louisiana, you may receive your order in as little as 1–2 business days.

For destinations further from Louisiana, shipping may take approximately 3–5 business days depending on your location.

What if the item I ordered arrives broken or damaged?

• If your item arrives damaged, please notify us within 15 days of the shipping date.
• Email us at hello@shopmariemadeleine.com with the subject “DAMAGE”, and include:
  • Your Order Number
  • A photo of the damaged item
  • A brief description of what is damaged
• We offer No Cost Returns — once your damage claim is approved, we’ll email you a prepaid UPS return shipping label.
• For Holy Image Umbrellas, keep the original box (if it’s in good condition), because we’ll ask you to use that box to ship the umbrella back to us.

How do I begin a Return?

• To initiate a return, email hello@shopmariemadeleine.com with the subject “RETURN”. Include:
  • Your Order Number
  • The reason for the return
  • The item(s) you wish to return
• Once your return is approved, we will send you a prepaid shipping label. Returns must be in new, unused condition and in the original packaging.

When is your next pop-up?

We’d love to see you in person!
To view our upcoming pop-up events, visit our POP UP page here:
👉 Click to see where to find us next

Do you wholesale?

Yes! We offer wholesale opportunities for our Greeting Cards by Marie Madeleine. Holy Image Umbrellas and My Daily Prayer Booklets are only offered for Catholic Church Gift Shops.
Please email us at hello@shopmariemadeleine.com with information about your shop and which products you’re interested in.